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Services and Support

Student services staff with student

Middlesbrough College prides itself on offering a range of award-winning student services designed to enhance the learning experience and help support students to achieve their full potential.

Whether it’s additional help with studies, careers advice, or support with well-being, our team of friendly and highly skilled staff are on hand to help!

Jump to:
Careers  | Student Perks |  Additional Learning Support  |  Learning Resource Centre  |  Enrichment and Sports Academies  |  Safety and Security  |  Health and Wellbeing  |  Financial Support

Careers

Middlesbrough College is committed to providing impartial information, advice and guidance on education, training and employment opportunities to prospective, current and former leaners. The College ensures high quality, timely, accurate and impartial careers education, information advice and guidance (CEIAG) is provided to support individuals make informed decisions about their next steps in order for them to achieve personal and economic wellbeing throughout their lives. 

A typical careers entitlement offer per learner will consist of:

  • A minimum of one 45 minute 1:1 careers interview with every student during their time at college
  • A meaningful and relevant work experience placement of between 24 and 315 hours dependent on their course
  • A minimum of 4 relevant employer encounters per year
  • Vocational information, advice and guidance from curriculum staff at interview, enrolment and throughout their course
  • Careers education, advice and LMI sessions as part of their Thrive and 1:1 tutorial programme
  • A 1:1 progression interview which formalises their next steps and tailored Thrive programme

Middlesbrough College and TTE is committed to supporting the progression of our students into a wide range of successful destinations after they complete their programme of study; this includes employment, further training or an apprenticeship. 

Our Careers Service is accredited by the Matrix Standard and our Careers Guidance Advisers are on hand throughout a student’s education to offer free advice on future career pathways available to them.

The team can offer:

  • impartial careers advice
  • information on study routes
  • information on how to progress to the next level of courses
  • guidance on applying for University and UCAS
  • they can also provide information on the job market and how to prepare for interviews

For further details or to book a free appointment, call 01642 333477.

Whether your son or daughter plans to progress into work, an apprenticeship or Higher Education, the Careers Team are fully qualified to provide support for individuals from a range of backgrounds into successful future opportunities. We are dedicated to achieving the 8 Gatsby Benchmarks as outlined by the Department for Education and we have a Careers Strategy that provides our intent to offer high-quality Careers Services to all. We also work in collaboration with the Careers Enterprise Company.

Career Coach

You can access our online Career Coach, a powerful tool that uses comprehensive labour market information to help find careers that match a student’s strengths, here.

Student Perks

We provide a range of benefits to ensure your child is supported at College and TTE. This includes:

  • MC Click Scheme – a free laptop to assist with your child’s studies
  • Free Wi-Fi
  • Free* meals
  • 10% discount on food
  • 20% discount on hair and beauty treatments
  • 1 year’s access to Microsoft Office
  • £15 printing credit
  • College gym membership for £10

* depending on eligibility

Find out more about our Student Perks here

Additional Learning Support Services

Our Additional Learning Support Team are always on hand to help students. We have a large team of experienced and trained staff who work closely to support students’ specific needs and services.  

Our support services include: 

  • Dyslexia support tutors 
  • Dyscalculia support tutors
  • Additional English and math support 
  • Communication support workers for the deaf and note-takers 
  • Specialists Learning Support Assistants (LSAs) who provide support for students with emotional, behavioural and social difficulties or an autistic spectrum disorder. 
  • LSAs who provide classroom and/or personal care and physical assistance. 
  • Special exam arrangements 
  • A range of assistive technology software and recourses to enable access and inclusion 
  • IT trainers for the visually impaired. 

If your child has a learning difficulty and/or disability that you would like to discuss in a confidential manner, please contact the ALS team on 01642 333727. 

LRC – Learning Resource Centre

We provide our students with access to high-quality facilities to ensure their overall learning experience at Middlesbrough College runs as smooth as possible. Set over two floors, the Learning Resource Centre is the college library, with over 30,000 books and nearly 200 computers available for students to access during their studies.  

A team of qualified and experienced staff are on hand to help students in the LRC. Students are given £15 printing credit when they begin studying at the college. Printing credit is replenished after Christmas, and additional credits can be purchased from the LRC along with a variety of stationery items.  

Enrichment and Sports Academies

Middlesbrough College has a range of opportunities for students to partake in. These are designed to enable students to enhance their CV, pursue a new interest, build confidence or meet new people should they wish. 

Enrichment activities include: 

  • Live Well, Learn Well 
  • Clubs and Societies 
  • Sports Academies (Football, Basketball, Table Tennis, Volleyball, Gymnastics, Golf, Cricket) 
  • Student Ambassador Scheme 
  • Student Union
  • Student Voice

Click here for more information about our Enrichment activities.  

Safety and Security

We are regularly commended for our behaviour and atmosphere and take great pride in ensuring the safety of our staff and students. 

To ensure the College continues to provide a safe and friendly environment, the College has a barrier system in place at the entry to the main site and security/access control measures at other key entry points, in addition to an already comprehensive and effective CCTV system and physical security staff presence.  

All students can easily access the College, utilising their College ID cards. We would encourage students to keep their ID visible at all times within the building to allow security staff to easily identify them as a student within the learning zones of the College.

The College will continue to welcome visitors, employers and community groups into college under these access arrangements.  

Please remind your son or daughter of the importance of remembering their ID badge each day to allow them access to the College.

At TTE, there are no barriers but we do have security present.

Health and Wellbeing

The College provides a student well-being service and offers a range of support, including sexual health, benefits and welfare, drug and alcohol, LGBT, and housing and accommodation advice.  

The College counselling service is available on the ground floor of the Wellbeing Centre, at the back of Student Services, for all students, full and part-time, and is free and confidential.  

Counselling is confidential unless consent is given to share information or unless a risk of severe harm to a person is disclosed. This is explained in more detail in the initial sessions and adheres to the British Association of Counselling and Psychotherapy (BACP) Code of Ethics.  
 
CAMHS (Child and Adolescent Mental Health Services) provide support and workshops to Parents and Carers in Teesside to help understand their child’s mental health issues. Click here to find out more about the free training.

Financial Support

At Middlesbrough College and TTE, we pride ourselves on offering a comprehensive financial support service. We know that studying can put a strain on finances, which is why our financial support team are on hand to offer expert advice.

Learners aged between 16 – 18 will not be required to pay for their studies, and Middlesbrough College/TTE offers a range of services designed to support your child through their studies. 

If your household income is less than £25,000, your child will be able to claim a bursary of up to £350 per year. This means tested and subject to status. Bursaries are linked to a satisfactory Student Performance Card which includes attendance, performance and behaviour.

Your child may be able to receive help with their equipment costs and residentials, depending on your personal circumstances. Care to Learn provides financial support to parents under the age of 20 with the costs of childcare to ensure they are able to continue in education. Some young parents will also be eligible for Income Support or Universal Credit in their own right, in which case they are entitled to a £1,200 Bursary. This bursary is paid weekly and is subject to attendance. Bursary applicants can be completed here.

All full-time students can access free bus travel to and from College and TTE, and reimbursed train travel from selected stations. For reimbursed train travel, students aged 16-17 must purchase the 16-17 Saver Rail Card which gives 50% off all rail fares.

Certain categories of full-time students can apply for additional help from the social security system.

If your child is currently receiving free school meals at school, this will continue at College and TTE. All full-time students also receive a 10% discount on all food. Your child may get free school meals if you get any of the following; Income Support, Job Seekers Allowance, Child Tax Credit, Universal Credit, or Support under the Immigration and Asylum Act 1999.

Email our student services team at studentservices@mbro.ac.uk for more details.

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