If you require any urgent safeguarding or welfare support, the below services are available to help you!
Safeguarding and Welfare Support
In an emergency, please contact 999.
In a mental health crisis, call NHS 111
Select the mental health option (2) – Available 24/7, you will speak to a mental health professional who can listen to you and help you find the right support. Please use NHS 111 – SignVideo if you are deaf or have hearing loss.
24/7 Rape and Sexual Abuse Support Line:
Visit 24/7 Rape and Sexual Abuse Support Line
Call 0808 500 2222
Other Crisis/Emotional Support helplines/Text services
Samaritans Emotional Support Helpline
Call 116 123
Email jo@samaritans.org
Visit Contact Us | Samaritans
Young Minds Crisis Messenger
Available 24/7
Text 85258
HopelineUK
Papyrus confidential advice and support, available 9am – midnight
Call 0800 068 4141
Self Help Resources
For wellbeing and emotional support, you can access free online resources and counselling from:
Kooth
A judgement-free forum to get advice, help others and share your story, for ages 18 and under.
Visit Home – Kooth
Recovery College Online
A range of co-created, online educational courses and resources to people who might be struggling with mental health.
Visit Recovery College Online
Local Authorities
If you have concerns for the safety of a child, please contact the relevant children service as per details below:
Middlesbrough
Office hours number: 01642 726004
Out of hours number: 01642 524552
Email: MiddlesbroughMACH@middlesbrough.gov.uk
Stockton-on-Tees
Office hours number: 01642 130080 or 01429 284284
Out-of-hours number: 01642 524552
Email: childrenshub@hartlepool.gov.uk
Redcar and Cleveland
Office hours number: 01642 130700
Out-of-hours number: 01642 524552
Email: RedcarMACH@redcar-cleveland.gov.uk
Darlington
Office hours number: 01325 406222
Out-of-hours number: 01642 524552
Email: childrensaccesspoint@darlington.gov.uk
Hartlepool
Office hours number: 01429 284284 or 01642 130080
Out-of-hours number: 01642 524552
Email: childrenshub@hartlepool.gov.uk
North Yorkshire
Office hours number: 01609 780780
Out-of-hours number: 01609 780780
Email: children&families@northyorks.gov.uk
Durham
Office hours number: 03000 267979
Out-of-hours number: 03000 267979
Email: First.contact@durham.gov.uk