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Safeguarding and Welfare Support

In an emergency, please contact 999.

In a mental health crisis, call NHS 111

Select the mental health option (2) – Available 24/7, you will speak to a mental health professional who can listen to you and help you find the right support. Please use NHS 111 – SignVideo if you are deaf or have hearing loss.

24/7 Rape and Sexual Abuse Support Line:

Visit 24/7 Rape and Sexual Abuse Support Line

Call 0808 500 2222

Other Crisis/Emotional Support helplines/Text services 

Samaritans Emotional Support Helpline

Call 116 123

Email jo@samaritans.org

Visit Contact Us | Samaritans

Young Minds Crisis Messenger

Available 24/7

Text 85258

HopelineUK

Papyrus confidential advice and support, available 9am – midnight

Call 0800 068 4141

Self Help Resources

For wellbeing and emotional support, you can access free online resources and counselling from:

Kooth

A judgement-free forum to get advice, help others and share your story, for ages 18 and under.

Visit Home – Kooth

Recovery College Online

A range of co-created, online educational courses and resources to people who might be struggling with mental health.

Visit Recovery College Online

Local Authorities

If you have concerns for the safety of a child, please contact  the relevant children service as per details below:

Middlesbrough

Office hours number: 01642 726004

Out of hours number: 01642 524552

Email: MiddlesbroughMACH@middlesbrough.gov.uk

Stockton-on-Tees

Office hours number: 01642 130080 or 01429 284284

Out-of-hours number: 01642 524552 

Email: childrenshub@hartlepool.gov.uk 

Redcar and Cleveland

Office hours number: 01642 130700

Out-of-hours number: 01642 524552

Email: RedcarMACH@redcar-cleveland.gov.uk

Darlington

Office hours number: 01325 406222

Out-of-hours number: 01642 524552 

Email: childrensaccesspoint@darlington.gov.uk  

Hartlepool

Office hours number: 01429 284284 or 01642 130080

Out-of-hours number: 01642 524552

Email: childrenshub@hartlepool.gov.uk

North Yorkshire

Office hours number: 01609 780780 

Out-of-hours number: 01609 780780 

Email: children&families@northyorks.gov.uk 

Durham

Office hours number: 03000 267979 

Out-of-hours number: 03000 267979 

Email: First.contact@durham.gov.uk