The Administration Assistant Level 2 Apprenticeship is designed for individuals who are looking to start or develop a career in business administration. The programme provides apprentices with the knowledge, skills and behaviours needed to support the day-to-day operations of a business, department or team. Apprentices will learn how to communicate effectively, manage information and records, use digital systems, provide excellent customer service and work collaboratively with colleagues and stakeholders.
Throughout the apprenticeship, learners will gain practical experience in a real work environment while developing their confidence, professionalism and organisational skills. By applying their learning directly to their role, apprentices will become competent in a range of administrative duties and develop the transferable skills needed for progression within administrative, business support and customer service careers. Successful completion of the programme will equip apprentices with a nationally recognised qualification and a strong foundation for future career development.
