Administration Academy – Develop Workplace Skills for Office Careers
Build your confidence and prepare for employment with our three-week Administration Academy. This programme is designed to help you develop the practical workplace and digital skills needed for a range of office and customer service roles.
You will gain recognised qualifications including the Level 1 Essential Digital Skills qualification and the NCFE Level 1 Award in Occupational Studies related to customer service, to help you strengthen your employability and workplace knowledge.
Throughout the course, you will improve your communication, organisation, customer service, and digital skills through practical activities and supportive guidance from experienced tutors. Ideal for anyone looking to refresh their skills, return to work, or begin a career in administration, this academy can support progression into further training and employment opportunities.
Successful learners can also progress onto our Advanced Customer Service Academy, where you will develop a deeper understanding of the principles of customer service, effective communication, and how to confidently manage and resolve customer complaints in a professional environment.
