Our focus is to equip you with the education, skills and training to progress
Northern Skills Group is Middlesbrough College's commercial training arm
The NCFE Level 2 Certificate in Customer Service is a qualification designed for anyone working (or looking at working) in a customer service setting.
It will give you the knowledge you need to provie an exellent service to customers and forms the knowledge aspect of the apprenticeship in customer service.
Total Fees: £0.00
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For more information call Course Information on01642 333333 or email courseinfo@mbro.ac.uk.
Why study Business?
Modules offered may vary.
Modules include:
There are no entry requirements for this course.
All of our distance learning courses are free of charge. *If you decide to withdraw from the course, we allow a 30 day grace period from the date of enrolment, after this point you will be charged a £50 withdrawal fee.
Please enrol by clicking the ‘enrol now button’ at the top of this website page, or come along to the college and enrol in person.
To find out more about jobs in your local area, please visit Career Coach.
We understand that students may require a little extra help during their studies, which is why our learning support team are on hand to help learners with a learning difficulty or support need achieve their full potential.
Whatever your age or level of study, we offer a comprehensive financial support service and bursary scheme to help you through your time at Middlesbrough College. From childcare assistance to travel packages, we pride ourselves on giving expert advice and support.
We are situated in a fantastic location, just a stone’s throw from Middlesbrough town centre. As well as being a matter of minutes from both the train and bus stations, eligible students can also benefit from free travel.