The purpose of this qualification is to develop learner’s knowledge and understanding relevant to
providing services in business which improve performance. The content is applicable to all sectors and areas of work to improve performance.
The objectives of this qualification are to help learners to:
- understand lean organisation techniques in business
- know and understand business improvement tools and techniques
- know and understand how to work effectively in a business team
- access the business sector or progress to further qualifications and learning.
It is suitable for learners in, or wishing to move into job roles which include business improvement. It is also suitable for other learners in a business environment who wish to develop an understanding of business improvement techniques and practices.
