
Passionate about travel and looking for a career beyond the 9–5? If you thrive in customer service and perform well under pressure, let your career take off with Middlesbrough College.
Our exciting Travel and Tourism courses open doors to a global industry, offering the skills and experience needed for roles such as cabin crew, airport staff, travel advisor, events manager, and more. With expert training and real-world opportunities, you’ll be ready to explore the world while building a career you love.
Travel, Tourism and Aviation Pathways Explained
Aviation Operations is all about how airports and airlines work behind the scenes to make sure flights run smoothly and safely.
Imagine everything that happens from the moment you arrive at the airport to when the plane takes off; checking in, loading luggage, guiding planes on the ground, keeping passengers safe, and making sure flights are on time. That’s aviation operations!
If you study aviation operations, you’ll learn how airports and airlines are run, how to help passengers and keep them safe, how flights are planned and scheduled, what to do when things go wrong like delays or bad weather, and how to work as part of a team in a busy airport environment.
Studying aviation operations can help you get jobs like:
- Passenger service agent – helping people check in and board flights
- Ramp agent – helping load luggage and guide planes on the ground
- Flight dispatcher – helping plan flight routes and schedules
- Airport security – keeping passengers and staff safe
- Air traffic services assistant – helping manage planes in the sky and on the ground
Travel and Tourism is all about discovering new places and helping others enjoy their journeys too. It explores how holidays, trips, and travel experiences are planned, booked, and enjoyed, whether it’s a weekend in London, a beach holiday in Spain, or a safari adventure in Africa.
You’ll get to understand how the travel industry works, how to support customers in planning their trips, and what makes different destinations popular. It’s a mix of learning about geography, customer service, business, and marketing.
You’ll also explore how travel companies operate, how to deliver excellent customer service, how to design and organise trips, what attracts people to certain places, and how tourism can impact the environment and local communities.
Studying Travel and Tourism can lead to exciting careers like:
- Travel agent – helping people book holidays
- Holiday rep – working abroad to support tourists
- Tour guide – showing people around interesting places
- Airport or airline staff – helping passengers travel smoothly
- Event planner – organising trips, tours, or big events
Your course options:
Our Travel, Tourism & Aviation courses
Aviation Operations – Level 2
BA (Hons) Airport and Airline Passenger Management (Top-up) – Full Time – Level 6
BA (Hons) Tourism Management (Top-up) – Full Time – Level 6
Fd Airport and Airline Management – Full Time – Level 5
Fd Travel and Tourism – Full Time – Level 5
Travel and Aviation – Level 1
Travel and Tourism – Level 2
Travel and Tourism – Level 3
Travel and Tourism (Aviation Pathway) – Level 3
Where your course can lead

“I have always had a passion for the airline and travel industry ever since I was a child going on holidays with my family. I knew it was something I wanted to go into and I knew Middlesbrough College had a really good reputation for its travel, tourism and aviation courses and that studying there would take me on the right path.”
Flin Richardson
Employers we work with




