A motor vehicle service and maintenance technician repairs and services cars and vans, working either in a dealership that focuses on one brand or in an independent garage that works with many. They may report to a workshop controller or manager, depending on the size of the business. Technicians need to work both independently and as part of a team, while also understanding how the business operates and finding ways to work efficiently, including using environmentally friendly parts and recycling where possible.
In larger dealerships, technicians work with departments like sales and parts, while in smaller garages they may handle these tasks themselves. Their work ranges from simple repairs to diagnosing complex faults using advanced equipment, across all vehicle systems. As vehicle technology continues to evolve, especially with the rise of electric vehicles, technicians must keep learning new skills to deliver high-quality work and meet customer expectations.
