Autocare Technician Apprenticeship – Level 2
Course overview
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.
Explore Apprenticeships
The way you apply for an apprenticeships is slightly different that applying for a full-time course. There are many great apprenticeships programmes on offer however to start on a programme, there also needs to be a suitable employer who has a vacancy or is happy to take you on as an apprentice. Once a vacancy becomes available, it’s all about putting together a great application and being successful at the interview.
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Additional Information
We understand students may require a little extra help during their studies, which is why our learning support team are on hand to help learners with a learning difficulty or support need to achieve their full potential.
Whatever your age or level of study, we offer a comprehensive support service and bursary scheme to help you through your studies. From childcare assistance to travel packages, we pride ourselves on giving expert advice and support.
We are situated in a fantastic location, just a stone's throw from Middlesbrough town centre. As well as being a matter of minutes from both the train and bus stations, eligible students can also benefit from free travel.