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Hospitality Team Member Apprenticeship – Level 2

Level 2
12 months
Apprenticeship
City & Guilds
16-18
Offsite
0.00
Catering and hospitality students in restaurant

Course overview

A hospitality team member can work in a range of establishments, for example bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. The role is very varied and although hospitality team members tend to specialise in an area, they have to be adaptable and ready to support team members across the business, for example during busy periods. Specialist areas in hospitality include food and beverage service, serving alcoholic beverages, barista, food preparation, housekeeping, concierge and guest services, reception, reservations and conference and banqueting.

The most important part of the role is developing fantastic ‘hospitality’ skills and knowledge such as recognising customer needs, knowing how to match them to the products and services of the business and working as part of a team to ensure that every customer, whether they are eating in a restaurant, drinking cocktails in a bar, ordering room service in a hotel or attending a business conference feels welcomed and looked after.

Course Fee:
0.00
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Explore Catering & Hospitality

Catering and Hospitality students will have the opportunity to work in our award winning training restaurant, The Waterside Brasserie. The restaurant is open to the public across the week and all the food is prepared and served by our students in one of our five fully equipped industrial kitchens.

Not sure what career path is right for you? Take the career path assessment. 

Catering student learning to pour coffee

Visit Middlesbrough College

Come and visit us on one of our college open days, where you can find out more about our courses, check out our facilities and speak to current students and staff.

Middlesbrough College building

Additional Information

Learning Support

We understand students may require a little extra help during their studies, which is why our learning support team are on hand to help learners with a learning difficulty or support need to achieve their full potential.

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Financial Support

Whatever your age or level of study, we offer a comprehensive support service and bursary scheme to help you through your studies. From childcare assistance to travel packages, we pride ourselves on giving expert advice and support.

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Travel Information

We are situated in a fantastic location, just a stone's throw from Middlesbrough town centre. As well as being a matter of minutes from both the train and bus stations, eligible students can also benefit from free travel.

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