- Helps set up credit unions, encourages parents to establish playgroups, works with other groups to find solutions to shared concerns or problems.
- Advises individuals with particular needs or problems through informal discussion, individual counselling or formal group discussion.
- Liaises and supports voluntary workers running groups in village halls, churches, mosques and other places of worship.
- Undertakes the day-to-day running of community centres and supervises the activities of part-time and voluntary workers.
- Organises social, recreational and educational activities in local community and youth groups.