- Orders new supplies, arranges storage and updates stock records.
- Organises delivery of parts and handles payment.
- Obtains parts from store or orders from suppliers.
- Receives orders for parts by phone, email or in person and checks availability on stock record.
- Updates stock record, orders new vehicles from manufacturer, buys in used cars.
- Carries out pre-delivery inspection and formal hand-over of vehicle to customer.
- Negotiates sale price including any ‘trade-in’ and extra accessories, works out finance arrangements and completes sales paperwork.
- Discusses customer’s requirements, advises on most appropriate vehicle, explains its features and arranges test drive.