Skip to content
Middlesbrough College logo

Telephonists

View courses

About this career

£20,371

Median salary

New workers start around £7,882.09. Normal pay is £20,371 per year. Highly experienced workers can earn up to £32,768.09.
2

Jobs

Subjects achieved a 100% pass rate, including Maths, Further Maths, Physics, English Literature and Spanish.

Daily Tasks

  • Alerts emergency services in cases of fire, crime or accident.
  • Provides directory information, dialling codes and details of charges.
  • Gives advice on dialling and other special features available.
  • Reports any faults on telephone operating system.
  • Operates switchboard to connect outgoing calls or to relay incoming or internal calls.
  • Receives callers and directs them to appropriate person or department.

Skills

Job postings

Active Listening
69
Speaking
66
Critical Thinking
54
Monitoring
47
Learning Strategies
46
Reading Comprehension
45
Active Learning
41
Writing
32
Mathematics
10
Science
1