- Handles returns and deals with customer complaints.
- Arranges and replenishes goods on display stands, undertakes stock checks and assists with the receipt of deliveries from suppliers into the stock room.
- Receives full or partial payment, checks validity of form of payment, writes or prints bill, receipt or docket and packages merchandise for customer.
- Advises customer making major purchase on credit terms and arranges finance as appropriate.
- Advises customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times.
- Discusses customer requirements, including type and price range of goods/services desired.