- Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.
- Authorises payment for supplies received and decides on vending price, discount rates and credit terms.
- Oversees the maintenance of financial and other records and controls security arrangements for the premises.
- Ensures customer complaints and queries regarding sales and service are appropriately handled.
- Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently.
- Liaises with other staff to provide information about merchandise, special promotions etc. to customers.
- Appoints staff, assigns tasks and monitors and reviews staff performance.