- Advises on training programmes and discusses progress or problems with staff and trainees.
- Plans curriculum and rota of staff duties and updates or amends them in light of developments.
- Arranges work experience and instructional visits for trainees.
- Supervises trainee development, assists trainees with difficulties and prepares regular progress reports on each trainee for management.
- Develops training programme and prepares IT equipment, lectures, demonstrations and study aids.
- Assesses IT training requirements of an organisation or individual and identifies the skills needed for certain roles or tasks.