- Deals with grievance and disciplinary procedures, and with staff welfare and counselling provision.
- Advises on training and recruitment, negotiating procedures, salary agreements and other personnel and industrial relations issues.
- Interviews candidates for jobs.
- Assists with negotiations between management and employees or trades unions concerning pay and conditions of employment.
- Develops and recommends personnel and industrial relations policies, assists with their implementation and drafts staff handbooks.
- Undertakes research and analyses data on pay differentials, productivity and efficiency bonuses and other payments.