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Customer Service Supervisors

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About this career

£29,424

Median salary

New workers start around £16,718.63. Normal pay is £29,424 per year. Highly experienced workers can earn up to £48,148.40.
5

Jobs

Subjects achieved a 100% pass rate, including Maths, Further Maths, Physics, English Literature and Spanish.

Daily Tasks

  • Discusses customer responses with managers with a view to improving the product or service provided and to resolve operational problems.
  • Establishes and monitors work schedules to meet the organisation's requirements.
  • Develops and plans training for their teams.
  • Liaises with clients and handles more complicated or sensitive complaints and queries.
  • Directly supervises and coordinates the activities of a help and advisory services to provide support for customers and users.

Skills

Job postings

Monitoring
67
Active Listening
65
Speaking
65
Critical Thinking
64
Reading Comprehension
64
Learning Strategies
60
Active Learning
59
Writing
59
Mathematics
50
Science
15