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Customer Service Occupations

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About this career


Median salary

New workers start around £7,612.30. Normal pay is £20,230 per year. Highly experienced workers can earn up to £32,812.58.


Subjects achieved a 100% pass rate, including Maths, Further Maths, Physics, English Literature and Spanish.

Daily Tasks

  • Informs customers of special promotions and new product launches.
  • Addresses customer complaints and problems.
  • Follows up clients to ensure their satisfaction with a product or service and to gain renewal of customer service agreements.
  • Makes reservations, books tickets, organises insurance policies on behalf of customers.
  • Discusses pricing processes with clients, agrees payment arrangements and handles customer accounts.
  • Receives enquiries from potential and existing clients, discusses requirements, and recommends products or services.