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Customer Service Managers

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About this career

£27,587

Median salary

New workers start around £16,404.23. Normal pay is £27,587 per year. Highly experienced workers can earn up to £44,478.10.
10

Jobs

Subjects achieved a 100% pass rate, including Maths, Further Maths, Physics, English Literature and Spanish.

Daily Tasks

  • Plans and co-ordinates the operations of help and advisory services to provide support for customers and users.
  • Discusses customer responses with other managers with a view to improving the product or service provided.
  • Co-ordinates and controls the work of those within customer services departments.
  • Develops and implements policies and procedures to deal effectively with customer requirements and complaints.

Skills

Job postings

Monitoring
70
Active Listening
68
Speaking
68
Critical Thinking
67
Reading Comprehension
67
Learning Strategies
63
Active Learning
62
Writing
62
Mathematics
53
Science
16