• LevelLevel 3
  • FT/PTApps
  • Duration

    18 months


The Level 3 Apprenticeship in Business Administration is designed for those who would like to work in an office environment and covers key areas such as communication, administration, presentations and customer service.

 To undertake this apprenticeship you should have good communication skills, be able to prioritise workload and enjoy working as part of a team.

Upon completion, learners will be confident in everything from business writing and customer service to administration and employer organisations.


Course Information

Download PDF

For more information call Course Information on
01642 333333 or email courseinfo@mbro.ac.uk.

  • Handling Mail
  • Minute Taking
  • Customer Service
  • Managing Budgets
  • Presentations


Entry requirements

  • Employment in a suitable role for the chosen apprenticeship is essential. Northern Skills Group will work with applicants to help find a suitable employer where possible but we advise anyone looking to undertake an apprenticeship to actively seek employment for themselves.
  • Applicants are required to have gained a Level 2 English and maths (GCSE grades A-C). Certificated will need to be produced at enrolment. If proof cannot be produced or you do not meet these entry requirements then applicants will be invited to complete an initial assessment prior to acceptance.
  • An interview will take place.
  • If you do not have a grade A-C in English and/or maths (grade 7-4 for new GCSE measures) you will be required to continue studying these subjects.

This qualification is assessed through work-based evidence stored in an electronic portfolio, observation in the workplace, online multiple choice tests/assignments, knowledge questions and witness testimonies.

On completion of the Business Administration at Level 3, there is a progression route to Business Administration Level 4.

Apprentices are not liable for fees as these will be covered by your employer.

Please click the apply now button at the top of this page which will take you to an application form, or you can download a full time course application here and print it out, complete the form and send it to the College. If you have any queries with regards to your application or you would like further information and support, please contact our Admissions Team on (01642) 333601. Or if you have any enquiries about courses, please contact Course Information on (01642) 333333 or e-mail CourseInformation@mbro.ac.uk

To find out more about jobs in your local area, please visit Career Coach.


Explore Business

Business students will be based within the main College campus, accessing our specialist classrooms to prepare for a career in an office based environment, completing a portfolio of work and gaining experience for progression into a range of business roles such as management, human resources, finance and marketing. 

Find out more

Additional Information

Learning Support

We understand that students may require a little extra help during their studies, which is why our learning support team are on hand to help learners with a learning difficulty or support need achieve their full potential.

Financial Support

Whatever your age or level of study, we offer a comprehensive financial support service and bursary scheme to help you through your time at Middlesbrough College. From childcare assistance to travel packages, we pride ourselves on giving expert advice and support.

Travel Information

We are situated in a fantastic location, just a stone’s throw from Middlesbrough town centre. As well as being a matter of minutes from both the train and bus stations, eligible students can also benefit from free travel.


Related Courses