Our focus is to equip you with the education, skills and training to progress
Northern Skills Group is Middlesbrough College's commercial training arm
Most Middlesbrough College distance learning courses are free.To qualify
for a Level 3 course for free, you must not already hold a full Level 3
qualification (or higher). If you still wish to enrol on the course, you can
either pay directly or apply for an Advanced Learner Loan, please email email@example.com for
The purpose of the qualification is to develop a learner's knowledge and
understanding of the customer service role including providing effective
customer service, including customer retention, resolving customer
complaints and problems and how customer service delivery affects customer
Total Fees: £1265.00
For more information call Course Information on01642 333333 or email firstname.lastname@example.org.
Why study Business?
L1 Literacy and Numeracy
Successful learners can progress to other qualifications such as:
You can apply for an Advanced Learner Loan to fund this course.
Please enrol by clicking the ‘enrol now button’ at the top of this website
page, or come along to the college and enrol in person.
To find out more about jobs in your local area, please visit Career Coach.
We understand that students may require a little extra help during their studies, which is why our learning support team are on hand to help learners with a learning difficulty or support need achieve their full potential.
Whatever your age or level of study, we offer a comprehensive financial support service and bursary scheme to help you through your time at Middlesbrough College. From childcare assistance to travel packages, we pride ourselves on giving expert advice and support.
We are situated in a fantastic location, just a stone’s throw from Middlesbrough town centre. As well as being a matter of minutes from both the train and bus stations, eligible students can also benefit from free travel.