• LevelLevel 2
  • FT/PTPT
  • Age group19+
  • DurationYou will be required to complete the course within 12 weeks. If you withdraw prior to completing the course or do not complete the course within the required 12 weeks you will be liable to pay a £50 admin fee.
  • Awarding bodyNCFE

Overview

This course aims to equip students with the practical skills needed to successfully convey information, advice or guidance in a wide range of situations and sectors.

The course covers a variety of key topics crucial to providing an excellent and efficient service, including questioning, listening and communicating techniques, the importance of confidentiality and how to overcome barriers.


Course Information

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For more information call Course Information on
01642 333333 or email courseinfo@mbro.ac.uk.

Modules offered may vary.

Modules include:

  • Information, Advice or Guidance in Practice
  • Developing Interaction Skills for Information, Advice or Guidance
  • Signposting and Referral in Information, Advice or Guidance
  • Information, Advice or Guidance – Context
  • Skills for Advice Providers

This course is a distance learning course and will be undertaken at home.

Entry requirements

There are no entry requirements for this course.

You can progress onto further distance learning courses.

All of our distance learning courses are free of charge.

Please enrol by clicking the ‘enrol now button’ at the top of this website page, or come along to the college and enrol in person.

To find out more about jobs in your local area, please visit Career Coach.

Business

Explore Business

Business students will be based within the main College campus, accessing our specialist classrooms to prepare for a career in an office based environment, completing a portfolio of work and gaining experience for progression into a range of business roles such as management, human resources, finance and marketing. 

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Additional Information

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Learning Support

We understand that students may require a little extra help during their studies, which is why our learning support team are on hand to help learners with a learning difficulty or support need achieve their full potential.

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Financial Support

Whatever your age or level of study, we offer a comprehensive financial support service and bursary scheme to help you through your time at Middlesbrough College. From childcare assistance to travel packages, we pride ourselves on giving expert advice and support.

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Travel Information

We are situated in a fantastic location, just a stone’s throw from Middlesbrough town centre. As well as being a matter of minutes from both the train and bus stations, eligible students can also benefit from free travel.

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